Quality
How we keep traffic clean
Every click and every impression is checked in code, on each visit, before it counts. Invalid traffic is filtered out, never billed, and refunded when it is found after the fact.
What we filter
Four kinds of invalid traffic
A click that fails a check is recorded as invalid, with its reason, and is not counted as a valid click. Automated impressions are not counted at all.
Bots and automation
Non-human and data-center traffic
Abnormal behaviour
Source quality
We do not publish the exact checks, thresholds or time windows: a rule that is public is a rule that can be worked around. The checks change as new kinds of invalid traffic appear.
Before the ad is shown
What never reaches an advertiser
Passback
Frequency cap
Privacy by design
Tag health
Is the tag alive?
Four states per zone
A nightly check of your home page
What is paid
Blocked traffic and billing
Invalid traffic is never billed and never paid. Advertisers pay for valid impressions only, and impressions found invalid after the fact are credited back to their balance when the day is settled. Publishers are paid on valid impressions only, and traffic found invalid during the 7-day hold is taken back before it is paid. Premium prepaid deals are paid at the agreed price for the days covered.
FAQ
Quality questions
- What happens to a click flagged as invalid?
- It is still recorded, marked invalid with the reason, and left out of the valid-click counts in reports. It is never billed to an advertiser and never paid to a publisher.
- Am I billed for traffic found invalid later?
- No. Advertisers pay for valid impressions only, and impressions found invalid after the fact are credited back to their balance when the day is settled.
- Why do you not publish every check?
- A rule that is public is a rule that can be worked around. We explain the kinds of traffic we filter, and our team reviews any case you send us.
- Do you store IP addresses?
- No raw IP address or user agent is stored. We keep salted hashes that change every day.